Frequently Asked Questions

Online shopping has become increasingly crowded and confusing. For women looking for modest fashion, this often feels like searching for a needle in a haystack. Large marketplaces offer thousands of options, yet leave you alone with unanswered questions:

• Is the price fair, or artificially inflated?
• Are the product details accurate and trustworthy?
• Is the seller truly reliable?

Our Mission: Filtering on Your Behalf

Devr-i Tesettür was founded not to add to the noise, but to filter it. We are not a general marketplace that accepts everyone; we are a curated platform that brings together only trustworthy brands that value customer satisfaction and remain true to modest fashion standards.

Transparency Comes First

Of course, we offer campaigns and discounts when they genuinely exist. Rather than misleading you with never-ending, artificial promotions, we prefer clarity—so you can focus on the product itself.

12 Years of Industry Experience

With over 12 years of experience in the textile and fashion industry, we clearly understand the difference between quality craftsmanship and products that simply look good in photos. We use this expertise as a “quality control gate” on your behalf.

• We carefully review both products and brands.
• We ensure brands truly care about customer satisfaction.
• We do not set prices, but we assess whether they are fair and balanced.

Our Purpose

We believe modest fashion is not a passing trend, but a real need. You should not have to order three items just to find one that is truly wearable.

• We do not list products with misleading descriptions.
• We do not work with brands that sacrifice quality to cut costs.
• We do not accept prices that do not reflect real value.

Our Promise

When you shop at Devr-i Tesettür, you explore a collection where guesswork is no longer required. We have done the research, the evaluation, and the filtering for you.

We believe trust is earned through transparency and facts, not marketing promises. Here are the concrete reasons to shop with confidence at Devr-i Tesettür:

1. 12 Years of Experience
   We are not a new startup. Operating since 2014, we utilize over a decade of experience in textiles and e-commerce. We understand fabrics, we verify quality, and we only work with brands we can stand behind.
2. A "Curated" Marketplace
   Devr-i Tesettür is not an open bazaar where anyone can sell. Every brand on our platform is carefully selected based on strict standards for fabric quality and modesty. We do not host suppliers whose reliability we have not verified.
3. Legal Protection
   All our operations are fully compliant with consumer protection laws. Your rights regarding returns, shipping, and data privacy are legally protected and respected.
4. Accessibility
   We do not hide behind automated bots. If you have an issue, you will find a real team ready to assist you before and after your purchase.

For us, reliability isn't just about shipping a box; it's about delivering exactly what was described.

You can start your order by using the "Add to Cart" or "Buy Now" buttons for the item you love and want to purchase. Then, whether you choose to sign up or continue as a guest, simply enter your delivery and billing information. Complete your order with "Secure Payment," and you're all set!

To cancel your order on Devr-i Tesettür, simply create a cancellation request through the 'Support Center' found in your order details. If your items haven’t been shipped yet, the cancellation process will start immediately, and the amount you paid will be promptly refunded to your credit card. If the items have already been shipped, the refund will be processed to your credit card once the products are returned to the store.